Account settings

Contents

In your Account settings you will find options for:

Updating name and email

You can update your email and name in your account settings under the Details section. This email account is used both for authentication and notifications.

You can't change your email if either your current or new email address uses an SSO-enforced domain.

Social auth is removed after verification

When you verify your new email address, all linked social auth methods (Google, GitHub, GitLab) are automatically removed. Make sure you have a password set before changing your email so you don't lose access.

Changing your email signs you out of all other devices. See Session security for details.

Updating password

You can update your password in your account settings under the Change password section.

Changing your password signs you out of all other devices. See Session security for details.

Password requirements

PostHog enforces the following password requirements for users:

  • 8 character minimum length
  • 72 character maximum length
  • We enforce complexity through zxcvbn with a minimum score of 3 ("safely unguessable")
  • We do not expire passwords, following NIST's guidance on password expiration
  • We lock out for 10 min after 30 failed attempts

Enabling 2FA

You can require two-factor authentication (2FA) to boost your account security.

To enable 2FA, go to your account settings. Under the Two-factor authentication section, click Set up 2FA. Click View backup codes and save them in a secure place in case you can't reach your 2FA device.

Enabling 2FA signs you out of all other devices. See Session security for details.

Session security

PostHog automatically signs you out of other devices when you make security-critical account changes. This protects your account if your credentials were compromised.

Actions that sign you out of other sessions:

  • Changing your password
  • Completing a password reset (forgot-password flow)
  • Changing your email
  • Enabling 2FA
  • Enabling passkeys for 2FA
  • Adding your first passkey
  • Resetting 2FA (account recovery)

Your current session remains active. Disabling 2FA does not sign you out of other sessions.

If your account is deactivated, all of your sessions are revoked.

Connected applications

Connected applications are third-party OAuth applications that have been granted access to your PostHog account. These include AI coding assistants like Claude Code, Cursor, and other developer tools that integrate with PostHog.

You can view and manage connected applications in your account settings under Connected applications.

For each connected application, you can see:

  • Application name and logo
  • Scopes and permissions granted
  • When the application was authorized
  • Whether the application is verified or a first-party PostHog app

Revoking access

To revoke an application's access, click the Revoke button next to the application. This immediately revokes all tokens and permissions granted to that application.

If you need to use the application again, you can re-authorize it through the application's own interface.

Reminders

Reminders are personal, scheduled nudges that notify you in-app when they're due. You can create, edit, and delete reminders in your account settings under Reminders.

Each reminder has a title, an optional message, and a schedule. You can scope a reminder to a specific project or leave it organization-wide.

Schedule types

When creating a reminder, choose one of three schedule types:

  • One-off – Fires once at a specific date and time.
  • Repeats – Fires on a recurring interval: daily, weekly, monthly, or yearly. You can optionally set an end date.
  • Advanced – Uses a 5-field cron expression for custom schedules (max four fires per day). You can optionally set an end date.

Timezone

Each reminder has its own timezone setting, which defaults to your browser's local timezone. You can change it to any supported timezone when creating or editing a reminder.

Creating reminders with PostHog AI

You can also create and manage reminders through PostHog MCP or PostHog AI without using the settings UI.

Notifications

You can choose which email notifications you receive in your account settings under Notifications. You can enable or disable specific notifications with toggles. Product-specific notification, such as Alerts, have separate configurations in each product.

Pipeline error notifications

If you have data pipeline error notifications enabled, you can mute notifications for individual pipelines while keeping them enabled for others. This applies to destinations, transformations, batch exports, and legacy plugin destinations.

To configure this, expand Select pipelines to receive notifications for under the data pipeline notifications toggle. All pipelines are enabled by default. Uncheck any pipeline you don't want to receive error notifications for.

Theming and customization

You can switch between dark and light mode in your account settings under Theme. You can also quickly toggle theme using the command palette by searching for "dark", "light", or "theme".

You can also customize the new tab behavior when working in the SQL editor. By default, clicking New tab while in the SQL editor opens another SQL editor tab. To open the search command instead, go to Account > Customization and select your preferred option.

If you're feeling lonely and would like Max to keep you company, you can find him under Hedgehog mode.

You can personalize your homepage and sidebar in Account > Navigation.

Homepage

Your homepage is the page that opens when you open PostHog or select Home in the sidebar. Set it in Account > Navigation, or hover over Home in the sidebar and click the gear icon. You can choose between:

  • Launchpad: an AI-powered home with quick actions and recent items. This is the default.
  • Search: a search page to quickly find anything in your project.
  • Default dashboard: your project's default dashboard. Picking a dashboard here also sets it as the homepage for everyone in the project who hasn't chosen their own.

Your homepage choice applies to the current project.

Choose which items appear in your sidebar in Account > Navigation. You can show or hide items like Home, Data, Files, Tools, and Starred, as well as the Recents and My Tools sections. Activity and Settings always stay visible. These preferences only apply to you.

My Tools

The My Tools section of the sidebar gives you quick access to the tools you use. Choose which tools appear there in Account > Navigation, or click the gear icon next to My Tools in the sidebar. This selection applies to the current project.

PostHog can also add tools to your sidebar for you: when you start using a new tool, or when a tool related to ones you use launches, it shows up in your sidebar as a suggestion. To turn this on or off, go to Account > Customization and toggle Automatically suggest new tools.

Deleting your account

You can delete your PostHog account in your account settings under Delete account. This action is irreversible.

Deleting your account does not delete any projects or organizations you belong to. If you also want to delete a project or organization, do that separately from project settings or organization settings before deleting your account.

For information on deleting other data (persons, events, projects, organizations), see data deletion.

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